Terms & Conditions

Effective Date: January 8, 2026

1. Acceptance of Terms

By accessing, browsing, or using the Mama Mo's website located at www.mama-mos.com (the "Website"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our Website.

2. About Mama Mo's

Mama Mo's is a Texas-based company specializing in handcrafted BBQ sauces and seasonings. We are owned and operated by Monica Arzola, and our products are naturally smoked and made fresh using traditional Texas BBQ methods.

3. Use of Website

3.1 Permitted Use

You may use our Website for lawful purposes only. You agree to use the Website in accordance with all applicable federal, state, and local laws and regulations.

3.2 Prohibited Activities

You may not:

Use the Website for any unlawful purpose
Attempt to gain unauthorized access to any portion of the Website
Interfere with or disrupt the Website's functionality
Upload or transmit viruses or malicious code
Impersonate any person or entity

4. Products and Services

4.1 Product Information

We strive to provide accurate descriptions of our BBQ sauces and seasonings. However, we do not warrant that product descriptions are accurate, complete, reliable, or error-free.

4.2 Availability

All products are subject to availability. We reserve the right to discontinue any product at any time without notice.

4.3 Food Safety and Allergies

Our products are made in facilities that may process allergens. Please review all ingredient lists carefully. If you have food allergies or dietary restrictions, consult the product labels before consumption.

5. Ordering and Payment

5.1 Order Acceptance

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order. We reserve the right to accept or decline your order for any reason.

5.2 Pricing

All prices are listed in U.S. dollars and are subject to change without notice. We reserve the right to correct pricing errors.

5.3 Payment

Payment is due at the time of order. We accept major credit cards and other payment methods as indicated on our Website.

6. Shipping and Delivery

6.1 Delivery Times

Standard delivery takes 7-10 business days from the date of order confirmation. Delivery times may vary based on location and product availability.

6.2 Risk of Loss

Risk of loss and title for products pass to you upon delivery to the carrier.

6.3 Shipping Costs

Shipping costs are calculated at checkout and are non-refundable.

7. Returns and Refunds

7.1 Return Policy

Due to the perishable nature of our food products, we generally do not accept returns unless the product is damaged or defective upon arrival.

7.2 Damaged Products

If you receive damaged or defective products, please contact us within 48 hours of delivery with photographic evidence.

8. Intellectual Property

8.1 Ownership

All content on this Website, including but not limited to text, graphics, logos, images, recipes, and software, is the property of Mama Mo's and is protected by copyright, trademark, and other intellectual property laws.

9. User Content

If you submit any content to our Website, including reviews or comments, you grant Mama Mo's a perpetual, royalty-free license to use, modify, and distribute such content.

10. Privacy

Your privacy is important to us. Please review our Privacy Policy, which governs your use of the Website.

11. Disclaimers

11.1 Website Availability

We do not guarantee that the Website will be available at all times or free from errors or interruptions.

11.2 Product Disclaimer

Our products are sold "as is" without warranties of any kind, either express or implied.

12. Limitation of Liability

To the maximum extent permitted by law, Mama Mo's shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or our products.

13. Indemnification

You agree to indemnify and hold Mama Mo's harmless from any claims, damages, or expenses arising from your use of the Website or violation of these Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles.

15. Dispute Resolution

Any disputes arising under these Terms shall be resolved in the state or federal courts located in Texas.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

17. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Website.

18. Contact Information

If you have questions about these Terms and Conditions, please contact us at:

Mama Mo's
Website: www.mama-mos.com

Last updated: January 8, 2026